awards & affiliations
At Moss, we know that our customers’ opinions and the professional company we keep says more about us than we ever could.
Moss is very proud of the recognition we have received from prestigious organizations within the industry, however, we are most proud of the awards we have received from our community of customers, such as the Angie’s List Super Service Award. Our 80% customer referral rate has always indicated that we’re doing the right things, but these awards take that validation to a new level:
Angie’s List Super Service Award- Moss Building & Design proudly accepts the Angies List Super Service Award for the fourth year in a row. The top 5% of companies on Angie’s list receive this distinction, which requires maintaining an “A” rating overall, receiving a minimum number of reports and responding to any complaints posted.
Best of Houzz 2014 Award- The Best of Houzz Award is given to companies on Houzz that have achieved superior customer satisfaction and design. This is Moss’ third year in a row receiving the award.
2010 CotY Award Winner and 2012 CotY Award Winner – the CotY awards recognizes the best of the best in remodeling for the Washington Metro area. Moss won for a basement remodeling project in Broadlands.
Readers from the Northern Virginia Magazine, named Moss as the “Best of Northern Virginia” in the remodeling category.
A+ rating by the Better Business Bureau (BBB). This is the highest rating based on how long the company has been operating, a record free from any complaints filed with the BBB, and sufficient background information on the organization.
Master Design Awards 2010 for finished basement. The Master Design Awards recognize the best in residential remodeling.
Best of Houzz 2012, 2013 and 2014 for design and customer satisfaction.
Associations & Certifications:
Our association memberships ensure that we are always learning and growing by staying on top of the latest information about the home improvement industry:
NARI – The National Association of Remodeling Industry requires its members to adhere to a strict code of ethics (http://www.nari.org/about/ethics/) and standards of practice (http://www.nari.org/about/standards/). It also certifies skills in specialty areas, including Green Professional Professional (http://www.youtube.com/watch?v=sqTszVLxHrM), which Moss earned in response to customer interest.
NVBIA – The Northern Virginia Building Association provides extensive educational programs designed to help members achieve certifications and knowledge within the remodeling industry.
As an EPA Lead-Safe Certified Firm, we demonstrate that the safety of our clients and the environment is always a priority at Moss.
National Kitchen & Bath Association promotes professionalism in the kitchen and bath industry and educates the public on the role & value of working with a qualified professional.