Natalie’s Library
How do I get started with a MOSS remodel?
Natalie’s answer
“Start with a free, no-commitment consultation with a MOSS Project Developer. You discuss your goals, your home, and your budget, and you leave with a clear sense of what your project will involve and what it will cost, before any design work begins.”
Step 1: Request a free consultation
Use the Request a Consultation button anywhere on the site, or call us directly. A non-commissioned Project Developer (PD), not a salesperson, will reach out within one business day to schedule.
Step 2: The consultation itself
Most consultations happen in your home, last 60 to 90 minutes, and cover: what you want to change, why, your priorities, your timeline, and your budget. Your PD will walk the spaces with you, ask questions, and share honest feasibility feedback, including budget reality-checks.
Step 3: A fixed-cost proposal before design
Within a few days of the consultation, your PD returns a fixed-cost proposal that covers design, construction, materials, and contingency. You sign once you're comfortable, design begins after. There are no surprise change-orders inserted mid-build because pricing is locked in up front, not estimated and bid out later.
What you don't need before the consultation
You don't need to know what you want, have drawings, or have a number in mind. Most clients come in with a vague sense of "we want our kitchen to work better", that's enough. The PD's job is to translate goals into a buildable plan.