Blog

As we approach the end of the year, I’ve been reflecting on just how much 2025 has meant to all of us at MOSS. It’s been a year of growth, learning, and meaningful connections—and none of it would have been possible without you. 

I want to personally thank each of you for trusting us with your homes. It’s a responsibility we never take lightly, and one that guides the decisions we make every day. 

Investing in People, Serving Homeowners Better 

One of the things I’m most proud of this year is the continued development of our people. At MOSS, we believe that when we invest in our team, we can deliver a smoother, more thoughtful experience for the homeowners we serve—and this year we did exactly that: 

• We welcomed 11 new team members across design, architecture, project management, and administration—which means more capacity to start projects sooner, more on-site support during construction, and more attention to detail throughout your remodel. Each one was chosen for their talent, character, and commitment to treating your home like their own. 

• We had the privilege of completing 83 home projects this year, and each one sharpened how we plan, communicate, and build. From helping a Fairfax family finally host the holidays in a kitchen that could fit three generations cooking together, to completing a major Arlington addition on a tight lot by working closely with neighbors and the county, every project taught us something that helps future homeowners have a better experience. 

• We received 41 new 5-star reviews this year, and a few themes came up again and again: professionalism, clear communication, and a truly comprehensive approach. Hearing those words reinforces what matters most to homeowners—and helps us continue refining how we guide projects from first conversation to final walkthrough. 

Looking Ahead to the New Year 

As we move into the new year, our focus remains on people—our team and our customers. That means expanding our capabilities in ways that give homeowners more clarity, flexibility, and support: 

• Building Dream Homes from the Ground Up: We’re introducing custom home building, allowing families who love working with MOSS to bring their vision to life from the ground up—with the same care and process they’ve come to expect. 

• Growing Our Reach: We’re expanding into Washington, DC, and Montgomery County, which means more locally based teams and greater ability to support families across the region. 

• Introducing Renolution: To make homeownership easier, we recently launched Renolution—a platform that connects homeowners with trusted, vetted partners for services outside of MOSS’s niche, like roofing, landscaping, and smaller handyman projects. With Renolution, you’ll have reliable options for every part of your home—even when it’s not a MOSS project. 

Our Commitment Remains the Same 

Through all of this, one thing remains constant: our commitment to care—care for your home, care for your experience, and care for the people who make that experience possible. 

We also know this year has brought its own mix of busyness, uncertainty, and change for many families across our region. Choosing to move forward with a home project—often while balancing work, family, and everything else life brings—is no small decision. We’re truly grateful you trusted us to be part of that journey. 

Developing our team and helping them learn, grow, and thrive is one of the most important parts of my role. When our people feel supported, they can support you better—with clearer communication, fewer surprises, and a more confident experience overall. I’m proud to lead a team that shows up every day with care, professionalism, and deep respect for the homes and families we serve. 

Thank You 

Thank you for being part of the MOSS family. It means more to me than I can express. 

If you’re already thinking ahead to 2026—whether that includes a remodel, an addition, or a new custom home—our team is beginning to plan for the year ahead, and we’d be honored to talk through what’s possible for your home. 

And on behalf of our entire team, I wish you and your family a peaceful start to 2026. 

Paul DesRoches II 
CEO, MOSS Building & Design 

For many families, the kitchen isn’t just where meals are made—it’s where stories are shared, traditions are passed down, and everyday moments turn into lasting memories. It’s where grandparents teach grandchildren family recipes, where partners cook side by side after long days, and where holidays come alive around a crowded island. 

But when more than one person wants to cook at a time, a kitchen that once “worked” can suddenly feel tight, stressful, and limiting. 

Designing a kitchen for multiple cooks isn’t about adding luxury; it’s about creating space for connection, flow, and togetherness. 

When a Kitchen No Longer Works for the Way You Live 

Many homeowners don’t realize their kitchen is holding them back until everyday moments start to feel frustrating: 

• Only one person can cook comfortably at a time 
• Prep space disappears as soon as someone else walks in 
• Appliances interrupt natural traffic flow 
• Holiday cooking feels chaotic instead of shared 

For families who love to gather, entertain, or cook together, these issues go beyond inconvenience. They change how often meals are shared, how connected the space feels, and whether the kitchen invites people in or pushes them out. 

Because cooking together isn’t just about food. 

It’s about kids baking at the counter, siblings prepping holiday meals side by side, grandparents passing down traditions, and friends lingering nearby while dinner comes together. A kitchen designed for multiple cooks makes room for those moments—without crowding, collisions, or compromise. 

Quick Self-Check: Is Your Kitchen Struggling with Multiple Cooks? 

You may be dealing with a layout issue—not just a storage problem—if: 

• You routinely ask others to “get out of the kitchen” so you can finish cooking 
• Two people can’t open the fridge, dishwasher, or oven at the same time 
• Prep space disappears the moment someone else joins you 
• Holiday meals feel more like logistics than connection 

If you checked two or more of these, your kitchen likely needs a layout rethink—not just new cabinets or better organization. 

Key Design Principles for Multi-Cook Kitchens 

Designing a kitchen for multiple cooks starts with understanding how people move, gather, and work together—not just where cabinets go. 

When a Kitchen Bump-Out Makes Sense 

In many homes—especially older ones—the challenge isn’t just layout; it’s square footage. There simply isn’t enough room for multiple people to work comfortably at once. 

That said, a bump-out isn’t always the first or only solution. In some homes, we can dramatically improve flow simply by rethinking layout, clearances, and appliance placement. 

A kitchen bump-out tends to make sense when: 

• You’ve optimized the layout, but the kitchen still feels tight during daily use 
• Two people can’t prep or cook at the same time without crossing paths 
• You want space for a second prep zone or larger island that won’t fit within the existing footprint 
• Natural light is limited and there’s an opportunity to add windows or doors 

It’s also important to understand the tradeoffs: 

• Budget: A bump-out is a larger investment than a layout-only remodel, but it can often be phased alongside other kitchen upgrades 
• Structure: Not every wall can move, and setbacks or lot constraints may limit expansion—but thoughtful design often reveals creative ways to rework the space you already have 

For families who cook together often, a well-planned bump-out can be the difference between a kitchen that feels crowded and one that truly supports shared cooking. 

Designing for Multi-Generational Living 

When multiple generations share a home, kitchens need to work for different rhythms, heights, and habits. 

Thoughtful multi-generational kitchen design often includes: 

• Accessible layouts and clear pathways 
• Lower or split-height counter sections for seated prep 
• Microwave drawers or wall ovens at accessible heights 
• Lever handles or touchless fixtures for arthritic hands 
• Quiet zones for early risers or late-night cooks 
• Durable, low-maintenance materials that stand up to constant use 

The goal isn’t just function; it’s creating a kitchen that respects how each family member uses the space. 

How MOSS Helps Homeowners Get It Right 

Designing a kitchen for multiple cooks requires more than choosing finishes—it requires listening. 

At MOSS, we start by understanding: 

• Who cooks and when (and how that changes on weekends or holidays) 
• How meals are shared—from quick weeknights to long Sunday cooking sessions 
• What feels frustrating in the current kitchen
• Whether you enjoy everyone gathering in the kitchen or prefer some separation 
• Specific routines we should design around, like big game days or holiday hosting 
• What moments matter most to your family 

From there, we help homeowners explore layout options, evaluate whether a bump-out makes sense, and design a kitchen that supports both daily routines and meaningful gatherings. 

Because the best kitchens don’t just look beautiful. They make space for people to be together. 

A Kitchen Built for Togetherness 

When a kitchen works for multiple cooks, something shifts. Cooking becomes collaborative instead of chaotic. Hosting feels joyful instead of stressful. Meals become shared experiences instead of rushed routines. 

And whether that transformation comes from a reimagined layout, a smart bump-out, or a full kitchen remodel, the goal is always the same: a space that fits the way your family truly lives. 

If cooking together feels more chaotic than connected, our team can walk your current kitchen with you, pinpoint where bottlenecks happen, and help you explore whether a smarter layout—or a modest bump-out—would make the biggest difference for your family. 

MOSS is here to guide you through the options that truly make sense for your home. 

Schedule your virtual discovery session today: https://www.mossbuildinganddesign.com/contact-moss 

The modern kitchen has evolved far beyond a cooking space. Today, it’s where families gather, multitask, work, unwind, and reconnect — and smart appliances are helping homeowners make their kitchens more efficient, intuitive, and enjoyable. 

At MOSS Building & Design, we’re seeing a meaningful shift: homeowners aren’t just remodeling for beauty. They’re remodeling to create kitchens that support their routines, reduce daily friction, and help busy households run smoothly. 

But smart technology isn’t a universal must-have — and knowing the benefits and potential drawbacks helps you make a confident, long-term investment. 

Here’s a balanced look at the rise of smart kitchen appliances, who they’re best for, and where they truly shine in a remodel. 

What Makes an Appliance “Smart”? 

Smart appliances typically use Wi-Fi or Bluetooth to offer enhanced functionality, like: 

• Remote control via phone or tablet 
• Voice activation through Alexa, Google, or Siri 
• Sensors that adjust temperature, water use, or timing 
• Notifications and status updates 
• Integrations with smart home systems 

These features are designed to save time, support busy families, and create a more intuitive kitchen — but they also come with considerations like app setup, connectivity needs, and long-term tech maintenance (more on that below). 

Smart Kitchen Trends Homeowners Are Loving

The Hidden Tradeoffs: What Homeowners Should Know Before Buying Smart Appliances 

To help homeowners make informed decisions, MOSS always reviews the less glamorous but very real considerations: 

A good remodeler should help you weigh these factors — not automatically recommend the most high-tech option. 

Smart Appliances Work Best with Smart Design 

Technology alone doesn’t make a kitchen smarter — design does. 

MOSS helps homeowners plan for: 

• Proper electrical needs and dedicated circuits 
• Wi-Fi reinforcement where needed
• Appliance clearances and cabinet integrations 
• Workflow and cooking zones for multiple chefs 
• Future upgrades (so the cabinetry doesn’t box you in later) 

In Great Falls and McLean, where families love hosting, we often design multi-zone kitchens with double ovens and beverage centers. 

In Arlington or Alexandria, where kitchens are tighter, we prioritize smart lighting, touchless faucets, and connected single-oven layouts. 

The Future of Kitchens Is Connected — But Personal 

Smart appliances can make your kitchen more intuitive and enjoyable — but they only work well when chosen thoughtfully, integrated properly, and aligned with your lifestyle. 

Whether you want: 
✔ a fully connected kitchen 
✔ a few smart upgrades 
✔ or help deciding what’s worth the investment 

MOSS is here to guide you through the options that truly make sense for your home. 

Schedule your virtual discovery session today: https://www.mossbuildinganddesign.com/contact-moss 

Tips Before Choosing Smart Kitchen Appliances 

A few key questions we ask homeowners: 

For many families, the kitchen is the heart of the home—where everyone gathers, cooks, talks, and reconnects after long days. But in older homes across Northern Virginia, Maryland, and D.C., kitchens are often cramped, boxed in, or cut off from the rest of the living space. 

When homeowners reach the point where their kitchen no longer fits their life, they often assume the only solution is a major expansion or full-scale addition. But there’s a more efficient option that offers big impact with less complexity: the kitchen bump-out. 

A kitchen bump-out adds square footage to create a more open, functional, and family-friendly space. It’s a small structural expansion with big possibilities. 

At MOSS Building & Design, we help homeowners reimagine their kitchens in ways that honor their lifestyle, improve daily living, and stay within budget. Here’s what you need to know. 

Why Homeowners Consider a Kitchen Bump-Out 

Most families don’t wake up one morning wanting “more square footage.”  They want the feeling of more space—room to move, gather, cook, and connect. 

A bump-out can transform the feel and function of your kitchen even with a small footprint. Here are the upgrades homeowners often achieve: 

1. A Larger, More Functional Island
   A bump-out often provides just enough space (up to 2 to 8 feet) to replace a cramped island with one that supports seating, prep, and storage. 

2. Improved Workflow & Circulation
   With extra width, you can reconfigure appliances, improve traffic flow, and make cooking with multiple people possible. 

3. Space for a Breakfast Nook or Dining Area
   Many families extend their bump-out to add a bench seating area, banquette, or sunlit dining space. 

4. More Natural Light
   Expanding a kitchen wall opens opportunities for larger windows or sliding doors overlooking the yard. 

6. Additional Cabinetry & Storage
   Even a few extra feet can create space for floor-to-ceiling cabinets or a pantry wall.
   
   
7. Better Connection to Outdoor Living
   A bump-out can integrate the kitchen with a deck, patio, or backyard. 

How a Kitchen Bump-Out Works 

Every bump-out begins with a simple question: What problem are you trying to solve in your kitchen? 

From there, MOSS guides homeowners through a clear, collaborative process: 

Is a Kitchen Bump-Out Right for Your Home?

If you’re feeling constrained in your kitchen, but not ready for a full addition, a bump-out may be the perfect solution. 

Ready to get started?  Our Easy with MOSS process ensures a transparent, friendly, and simple start to your project.  Here is how we accomplish that:

Step 1 — Discovery & Vision (30 minutes)

You and your Project Developer walk through challenges, goals, layout limitations, and options.  

Step 2 — In-Home Evaluation (~1 hour)

We scan and assess your space, determine structural possibilities, and identify the simplest way to achieve your goals.  

Step 3 — Solution-Focused Project Presentation (~1 hour)

Rather than a “finished design,” you receive thoughtful, achievable solutions tailored to your lifestyle, budget, and home’s structure.  

Step 4 — Get Started with Confidence

Now that you have a feel for what to expect with your project, it's time to sign the contract. At this point, we'll collect a $2,500 deposit, which is fully refundable through your first design review meeting.

Step 5 — Design & Build Support 

With an in-house team of Designers, Architects, Project Managers, and skilled Craftsmen, the bump-out is designed and built with communication and clarity at every step. 

If you’re wondering whether a bump-out is possible on your lot, the simplest next step is a quick virtual discovery session to talk through your layout, setbacks, and goals.

Schedule your virtual discovery session today: https://www.mossbuildinganddesign.com/contact-moss 

Common Questions About Kitchen Bump-Outs

MOSS Building & Design and Renolution are proud to announce the addition of Joaquin Erazo as Chief Growth Officer, a newly established role designed to drive strategic expansion, enhance brand differentiation, and strengthen customer engagement across all facets of the business. 

With nearly three decades of experience leading marketing and growth strategies for top design-build and remodeling firms across the country, Joaquin brings a deep understanding of how to connect homeowners with remodeling companies in authentic, meaningful ways. 

“The best marketing doesn’t feel like marketing,” Joaquin often says—a philosophy that perfectly aligns with MOSS’s customer-first approach. 

A Proven Leader in Remodeling Marketing 

Throughout his career, Joaquin has shaped some of the remodeling industry’s most recognized and respected brands. He served as Vice President and Chief Marketing Officer at Case Design/Remodeling, where he helped the company become one of the most well-known design-build firms in the nation. 

Most recently, he led national marketing strategy for DreamMaker Bath & Kitchen, guiding campaigns for over 47 franchisees in 24 states. In addition, through his marketing consultancy Marketing Wing, Joaquin has worked with more than 60 of the leading design-build companies in the U.S., helping them refine their positioning, improve lead quality, and build sustainable growth models. 

A sought-after speaker, strategist, and thought leader, Joaquin has been featured in Forbes, Inc. Magazine, The Washington Post, Fast Company, Qualified Remodeler, Professional Remodeler, and Remodeling Magazine. He is also a frequent presenter at national remodeling conferences and marketing summits. 

Driving Growth with Purpose 

In his new role as Chief Growth Officer, Joaquin will focus on expanding the MOSS and Renolution brands through: 

• Data-driven marketing and lead optimization to reach the right homeowners at the right time.
• Brand differentiation and storytelling that showcase MOSS’s commitment to customer experience and community.
• Technology-driven innovation—leveraging digital tools, AI, and automation to streamline processes and improve communication.
  
• Strategic partnerships and market development to strengthen MOSS’s footprint across the D.C. Metro region and beyond. 

Continuing the MOSS Legacy of Growth and Connection 

Founded in 2001 by Pete and Jason Hampel, MOSS has become one of the region’s most respected names in remodeling, known for its Easy with MOSS process, in-house team structure, and commitment to Building Peace of Mind. 

Joaquin is excited to continue building the MOSS brand: 

MOSS Building and Design has built an impressive brand grounded in trust, quality, and innovation. I'm thrilled to join as Chief Growth Officer and help lead us towards the next chapter of expansion. I look forward to driving the next phase of growth by leveraging market insights, evolving shifts in consumer behaviors, and emerging industry and technology trends to strengthen our position as a leader in residential remodeling.

Joaquin Erazo

Chief Growth Officer, MOSS Building & Design

With Joaquin Erazo joining the leadership team, MOSS is poised for a new era of growth—one that blends innovation with empathy, strategy with storytelling, and marketing with meaning. 

Welcome to the MOSS family, Joaquin!

At MOSS Building & Design, remodeling has always been about more than transforming homes—it’s about building community. For over two decades, we’ve had the privilege of helping families across Northern Virginia, Maryland, and Washington, D.C., create the homes they love. But just as important to us is giving back to the neighborhoods that make this region special. 

From local partnerships to hands-on volunteer work, our team believes that strong communities are built one connection, one project, and one act of service at a time. 

Dumpster Days: Cleaning Up, Together 

One of our favorite traditions, MOSS Dumpster Days, brings neighborhoods together for a common goal—decluttering, recycling, and refreshing their spaces sustainably. 

Throughout the year, MOSS partners with local homeowners to provide a dumpster for family, friends, and neighbors to use. Our team joins in the effort, lending a hand, catching up with familiar faces, and sharing in the satisfaction of a cleaner community. 

Over the years, Dumpster Days have: 
✅ Removed tons of unwanted household items and debris 
✅ Fostered stronger neighbor-to-neighbor connections 
✅ Promoted sustainability and pride in homeownership 

It’s a simple concept with a lasting impact—and one that reflects what we believe at MOSS: when communities come together, everyone benefits. 

Supporting the Arts: City of Fairfax Theatre Company 

When the City of Fairfax Theatre Company needed help restoring their aging prop storage shed, MOSS stepped in to rebuild it. 

The structure had fallen into disrepair, with no lighting and severe wear. After navigating the necessary county approvals, MOSS completed a full renovation, giving the local arts community a safe, functional, and inspiring space to store and prepare their sets. 

The project was especially meaningful, initiated by the Theatre Company’s president, and serves as another example of how our relationships extend far beyond remodeling homes. 

Building Homes & Hope: Habitat for Humanity 

Over the years, MOSS has partnered with Habitat for Humanity ReStores, donating unused materials, over-ordered items, and gently used fixtures from remodeling projects. 

Much of what we donate comes directly from our customers—homeowners who want to see their extra materials put to good use. These donations help Habitat build affordable homes for local families, keeping usable items out of landfills and giving them new purpose in the community. 

Teaming Up for Local Impact: Crossfield Elementary & Lowe’s 

When Crossfield Elementary School faced a serious drainage issue—water pooling across sidewalks and making the area unsafe—MOSS stepped up alongside Lowe’s to help. 

With no funding available from the county, our teams worked together to dig out and redirect the drainage area, improving safety and functionality for the school community. It’s a perfect example of what happens when local businesses collaborate for the greater good. 

Supporting Veterans: Tunnels to Towers 

MOSS is proud to support Tunnels to Towers, a national nonprofit providing mortgage-free homes to Gold Star families and wounded veterans. 

Our connection began when Rob Jones, a Middleburg resident and double amputee veteran, spoke at a MOSS company event and introduced us to the organization. Since then, MOSS has contributed to Tunnels to Towers’ mission—donating services, materials, and support to help them continue transforming the lives of those who’ve served. 

We’re honored to have been part of remodeling Rob’s home, ensuring it meets his accessibility needs and reflects his resilience and strength. 

Partnering for Inclusion: Our Stomping Ground 5K/10K 

This summer, MOSS was proud to sponsor Our Stomping Ground’s 3rd Annual 5K/10K at Occoquan Regional Park—a celebration of inclusion, connection, and community. 

Our Stomping Ground (OSG) is a Northern Virginia nonprofit that empowers adults with disabilities to live independently and meaningfully. Through affordable housing partnerships and inclusive programs, they’re building neighborhoods where everyone belongs. 

At MOSS, we share that mission. Supporting OSG allows us to extend our values beyond construction and into the heart of what we do. 

As families grow and lifestyles evolve, more homeowners are finding creative ways to make their homes work for everyone under one roof. According to the Pew Research Center, over one in five U.S. households now live in multi-generational homes—a number that continues to rise each year. Whether it’s adult children moving back home, aging parents needing care, or families wanting more shared time, multi-generational living is reshaping home design in lasting ways. 

A multi-generational remodel allows families to stay connected across generations while providing privacy, independence, and comfort for everyone. It’s not just about adding square footage—it’s about creating a home that supports the way your family truly lives. 

At MOSS Building & Design, we help homeowners across Northern Virginia, Maryland, and Washington, D.C. expand their space thoughtfully and intentionally. Our in-house team of architects, designers, and project managers create homes that adapt to changing family needs while maintaining beauty, function, and balance. 

Benefits of Multi-Generational Homes 

Multi-generational living offers both practical and emotional rewards, combining flexibility with the closeness that many families value most. 

Key benefits include: 
✅ Financial savings – Shared expenses for housing, utilities, and renovations. 
✅ Built-in family support – Easier caregiving for aging parents or young children. 
✅ Privacy and independence – Separate suites or living spaces for comfort and autonomy. 
✅ Long-term flexibility – Homes that evolve as your family’s needs change. 
✅ Increased property value – Well-planned additions add function and appeal to future buyers. 

Beyond the practical advantages, multi-generational homes strengthen emotional bonds—offering opportunities for shared meals, daily connection, and family traditions. These homes become more than dwellings; they become the heart of family life. 

Real-Life Success Stories: Families Who Built with MOSS

Every family’s story is unique—but the desire for connection, comfort, and flexibility is universal. The Auyang and McKee families show how thoughtful design and collaboration with MOSS can transform a home into a space that truly works for every generation.

Auyang Family | Aldie, VA

As their family grew, the Auyangs found themselves running out of room—but not ready to leave the neighborhood they loved. They needed a way to bring extended family closer while still maintaining privacy and independence.

With MOSS as their guide, they created a seamless in-law suite addition complete with a bedroom, accessible bathroom, kitchenette, and direct outdoor access. By blending new and existing spaces, including a screened porch and outdoor kitchen, the design encouraged both togetherness and autonomy.

The result: a home that bridges generations, where independence and family connection coexist beautifully.

McKee Family | Fairfax, VA

The McKees wanted their home to grow with them—one that welcomed loved ones, supported aging in place, and offered flexibility for years to come. Their existing layout was closed-off and limited, making family gatherings a challenge.

MOSS guided them through a major transformation, designing a one-story addition with an accessory dwelling unit (ADU), connected by an elevator for accessibility. Expanded kitchen and living spaces now flow naturally together, while the ADU offers comfort and privacy for extended family.

The result: a “forever home” built for every stage of life—one that honors the past while embracing the future.

Designing Homes That Grow with You 

Multi-generational living isn’t just a design trend—it’s a reflection of today’s families: connected, adaptable, and forward-thinking. 

Whether you’re creating a private suite for parents, designing a flexible layout for grown children, or simply planning for the future, MOSS Building & Design can help you bring your vision to life. With over 20 years of experience, an integrated in-house team, and a process built on transparency and care, we make it easy to build a home where generations thrive—together.  

Ready to get started on your home remodeling project?

Schedule your virtual discovery session today: https://www.mossbuildinganddesign.com/contact-moss 

When it comes to remodeling, every homeowner deserves more than a contractor—they deserve a dedicated team that listens, collaborates, and guides them from first idea to final walkthrough. At MOSS Building & Design, that’s exactly how we’re structured. 

Unlike many construction companies that separate sales, design, and production into different silos, MOSS takes a different approach—one built entirely around you, the homeowner. In traditional models, handoffs between departments can cause key details to get lost, timelines to stretch, or communication to break down. Sales teams working on commission may prioritize closing the deal over understanding the full scope of a project, and homeowners often find themselves repeating information to new contacts at every stage. 

At MOSS, we’ve eliminated that disconnect. Our teams are organized by geography and centered around you—the customer. From your first conversation through design and construction, you’ll work with the same group of dedicated experts who know your neighborhood, understand your goals, and stay with you every step of the journey. This continuity builds trust, ensures consistency, and creates a remodeling experience that’s seamless from start to finish. 

Why a Customer-Centric Team Approach Works 

With MOSS, it’s not just about building a space—it’s about building peace of mind and creating a home where memories are made. Every remodel is an opportunity to transform the way families live, gather, and connect—to turn a house into a place that truly reflects who they are. 

Our teams bring together all the roles needed to deliver your remodel, working side by side from start to finish. From the first sketch to the final walkthrough, every detail is designed to help you feel confident, inspired, and at home in your newly imagined space. 

• Project Developers – Problem solvers who are your first touchpoint. They listen to your goals, provide concept designs, and prepare fixed-cost proposals. 

• Project Designers & Architects – Translate your vision into plans, layouts, and materials that reflect your style and needs. 

• Project Managers – Ensure your remodel stays on track from start to finish, balancing customer experience, quality, and budget. 

• Project Craftsmen – The hands-on experts who bring the design to life with care and precision. 

By aligning all these roles into customer-focused teams, MOSS ensures everyone is accountable to the same goal: your vision for your home. 

Meet Our Teams 

Our teams are organized around your geographic location.  Meet our teams below! 

Developing Customers for Life 

By keeping teams aligned geographically and customer-focused, MOSS develops deep, lasting relationships with the homeowners we serve. Families know their team, and their team knows them—creating trust, continuity, and confidence at every stage of the remodel. 

It’s one more way we make sure the remodeling journey is as rewarding as the final result. 

At MOSS, homeowners are always at the center. Our team approach ensures your vision isn’t just heard—it’s brought to life. 

Schedule your virtual discovery session today: https://www.mossbuildinganddesign.com/contact-moss  

Remodeling a home is exciting—it’s the chance to expand, reimagine, and create a space that truly fits your life. But with so many moving parts, it’s easy to wonder: Where do I start? 

That’s where a clear process makes all the difference. At MOSS Building & Design, we’ve guided homeowners across Northern Virginia, Maryland, and Washington, D.C. through thousands of remodels with a proven approach that keeps your vision front and center while minimizing disruption. 

Here’s how it works: 

Step 1: Discuss Your Vision and Goals 📞 

It all begins with a quick, complimentary discovery call with a non-commissioned Project Developer. Together, you’ll explore your goals, needs, and requirements to find the right solution for your family. 

Step 2: Determine Your Path ✨ 

After your initial call with us, we’ll come to your home to assess the space, take measurements, and conduct scans. Once we’ve done our initial fact-finding, you’ll attend a project presentation where your Project Developer will walk you through the options that best fit your home, budget, and goals—arriving at a detailed, fixed-cost proposal. 

Step 3: Get Started With Your Team 🏡 

Once you’ve decided that MOSS is the right fit, you'll sign your contract and put down a $2,500 deposit, which is fully refundable through your first design review meeting. From there, your dedicated in-house team is assigned. You’ll be guided by your Project Developer, MOSS 360 Architect, Designer, and Project Manager as development begins. At this stage, you will only need to dedicate about 2-3 hours a week for design planning.

Step 4: Enjoy a Superior Design Experience 🎨 

Using MOSS 360 technology, our architects and designers collaborate with you in real-time to create your space and make selections. You’ll see your vision come to life before construction even begins. 

Step 5: Develop Your Customized Project Plan📝 

In preparation for construction, your team will prepare a detailed plan including your site plan, project schedule, safety plan, and communication plan. Everything—budget, selections, change orders—is visible to you in MOSS Online, a digital project management portal, for complete transparency.  At this point, only about 1 hour of your time will be required weekly.

Step 6: Build With Confidence 💚 

Once work begins on your space, your Project Manager will oversee daily construction, safety, and quality, while craftsmen deliver the details that make your remodel exceptional. Throughout, proactive communication ensures you’re always informed.

Step 7: Enjoy Customer for Life Perks ✨ 

Once your remodel is complete, you'll be part of the MOSS family for life—with ongoing support, referral perks, and a relationship that lasts well beyond the project. 

The MOSS Difference 

From start to finish, homeowners are supported by more than just great design—we provide the tools, team, and communication that make the journey smooth: 

✅ A proven, step-by-step process that brings clarity at every stage 
✅ A dedicated in-house team—Project Developer, Designer, Architect, Project Manager, and Craftsmen—all aligned with your goals 
✅ Precision LIDAR (light detection and ranging) scans and detailed planning for accuracy from the start 
✅ MOSS Online – a digital project management portal giving you full visibility into your schedule, budget, selections, and change orders 
✅ MOSS 360 – immersive technology that lets you virtually walk your remodeled space before construction begins 
✅ Proactive communication—consistent updates and check-ins so you’re informed early and often 
✅ A time-saving approach designed around your busy schedule 

With clear communication, cutting-edge tools, and expert guidance, you can expand your home and create a space that supports the way you live—all while enjoying peace of mind every step of the way. 

Ready to start your journey? Your dream home begins with one simple call. 

Schedule your discovery call today: https://www.mossbuildinganddesign.com/contact-moss