What Our Clients Say

“Almost two years after the Moss Team completed a handicapped accessible project involving turning a first floor bedroom and small powder and mudroom into a first floor bedroom En Suite, I couldn’t be happier that we went with Moss. As I said when the project was finished, early on the Moss team met with myself and family members to listen to our decisions and develop a plan and schedule. During the different phases the personnel- the designer, the overall project and on site managers, as well as all of the tradespeople were professional and responsive. For example, when asked to address a heating issue in the bedroom, Brady, the site manager found that the original air ducts and fans had been improperly installed and fixed the issues at no extra charge. Later, after almost a year of use, I discovered some grout issues, the tile person fixed the issue in a timely way. Cristobal, was courteous and made sure the work was done properly. This fall, one of the anchor screws on the ramp came up and Brady took one look at the issue and knew just what to do. In each case the work was done well and without charge. The space is just what we hoped it would be and we couldn’t be happier. Sue and John Callahan”

“I've done two large projects with Moss, both were completed on time and within budget. I love the work, the house looks great, and Moss promptly came out to address minor issues that popped up during the warranty period. Thank you, Brady and the Moss Team!”

“Moss, thank you for the kitchen update. It was everything we wanted! Jon got the team together early and everyone was patient with us. This was our first remodel/update ever in our home. The 1995-era kitchen was terrible (just look at the pictures! Old kitchen in yellow. Yuck!). Miyuki, as designer, had to be super patient with us newbies. She listened to our desires and concerns and sent us renderings. But she went above and beyond. We never even considered moving our refrigerator. Still, she sent us a rendering to consider with it replacing our pantry. We were concerned about losing a pantry’s worth of space. She assured us we’d gain back space with the new cabinets going all the way up to the ceiling and the built-in cabinets against a wall that previously was only a desk. Boy oh boy, was she ever right! We had no idea how much a simple appliance move would open up the kitchen. (And the water line move was minimal as our half-bath is directly below where the fridge now is.) We ended up going with her suggestion. I’m sure we would have loved our kitchen as we first envisioned it, but every day when I walk in I am so glad we went with her fridge-move idea! Cristobal, as senior project manager, kept us—most importantly my wife who was at home daily—up to date on what was being done. And whenever we had an issue come up, he was quick to fix it or explain why it had to be done a certain way. The best ever was our “pass-through” window above the sink overlooking the dining/living room. We were afraid they wouldn’t be able to expand it. He assured us it could be. (Many of our neighbors were told the pass-through was stuck at a sad 2’x3’.) I’m now looking at our dining/living room from the sink, through a 3’x4.5’ opening. Again, we didn’t really comprehend what a difference such a small change would make. Brady, as the day-to-day project manager, kept all of Moss’s employees on task. He very clearly explained to my wife what was happening daily. He made sure the stove was installed as soon as it was ready so we could use our kitchen before all the punch-list items were complete. Even better, our dog loved him. And our dog usually doesn’t like men! Louie (and we) thanks you, Brady! This will not be the last time we contract with Moss for an update in our home. We have two 1995-era bathrooms staring us in the face daily, with gross contractor-grade, cheap cabinets, faucets, sinks, etc. Then we walk into our beautiful new kitchen and think: Bathrooms next! Talk to you soon, Jon, Miyuki, Cristobal and Brady.”

“Amazing work from Moss, and I’d definitely use them again. Our project included a major kitchen renovation, a primary bathroom renovation, new hardwood floors, and converting our unused screened porch into a finished home office. From the design process through construction and the final punch list, the Moss team was fantastic. They were patient (and this meant a lot to us), professional, and easy to work with. On a project this large, there are going to be surprises, and we were always impressed with how well the team communicated and worked through them. Many friends and neighbors have done renovations, and there are some horror stories out there, so I was dreading this whole thing. But I feel like this renovation was as close to an HGTV experience as one could hope for. And that's what we all want, isn't it? Their subs (electrical and plumbing) had obviously been vetted and were great, and the Moss team always supervised them. Never once did I feel Moss was trying to add things on. In fact, just the opposite; they treated our money like it was theirs. They even threw in a few extras along the way, one of which was truly a quality-of-life upgrade (so great!). I particularly liked their attention to detail. Little things matter, especially in the kitchen where you’ll see a minor blemish every day. Everything from the floors, to the cabinets, to the smoothness of the drawers, to the paint and trim feels like an upgrade. The finished spaces are beautiful, the quality of the work is excellent, and we genuinely enjoyed working with the people. Five stars and an easy recommendation. PS: That picture window is by far my favorite thing. I find myself standing there just staring out…”

“We couldn’t be happier with our experience with Moss Building & Design and the addition they created for us. From the beginning, their professionalism, expertise, and attention to detail gave us confidence that we were in good hands. Our over-the-garage addition has completely transformed our home and, honestly, has turned out even better than we could have imagined. We’ve been able to create a comfortable space for guests in what was previously our primary bedroom, a dedicated work-from-home office, a functional closet where everything finally has its place, and an inviting bedroom that our kids absolutely love spending time in. What we appreciate most is that the space doesn’t just look beautiful—it works for our family. Every part of the addition feels intentional, and it has given us so much more flexibility in how we use our home. We are incredibly grateful to the entire Moss Building & Design team for their hard work, professionalism, expertise, and commitment throughout the project. Taking on a major addition is a huge decision, and we’re so glad we trusted them with ours. We absolutely love our new space and would highly recommend Moss Building & Design to anyone considering a home addition or renovation. Five stars all around!”

“We renovated our kitchen with Moss and are extremely happy with the results. The Moss team is professional, produce high-quality results and went the extra mile to ensure we got just what we envisioned for our kitchen. One thing I really appreciated was the project managers were quick to respond to issues, updates and schedule changes. Thank you for the great work Jaime, Joe, Kim, Luis, Jeffery, Carlos and everyone else”

“After reaching out to Joseph Desaulniers, I met with Ben Whitcher, who sent Jeff and Lio to our home to deal with some electrical issues and a loose stair railing. They came out very quickly, exactly on time and they dealt with everything in record time. They even stayed for additional work which I had forgotten to ask for and Ben had them take care of that, too. I really can’t praise Moss’ service enough. I have worked with many home improvement and design companies over the years, and Moss is exceptional in every way. I highly recommend them.”

“In 2024, Moss B&D built an addition of about 680 ft2 over our garage and Family Room. They worked with us to design the addition, with attention to fixtures and livability issues with lots of suggestions and a 3D house model for comparison. The addition was a large bedroom with vaulted ceiling, wood floors, picture window with overhead accent window, two walk-in closets, a small office/nursery room, a large bathroom with toilet, walk-in shower, air jacuzzi tub, and counter with 2 nice sinks. This required a supporting beam above the garage, and a number of other fixes to the family room to comply with Fairfax code. The addition has a separate HVAC system which allows better than one degree F control for the bedroom. Electrical contractors were extremely helpful, adding a sub-panel for the addition, as well as many suggestions for convenience, etc.; including extra outlets for the garage (not all in the contract) and suggestions for lighting (indirect and direct for the vaulted ceiling bedroom). My spouse LOVES the bedroom and closets (we had the walk-in closets fitted with a high-end Elfa system so we don't need chest of drawers or dressers- technically a separate job from this; but included in the design stage)- But her love for the bathroom is closer to ecstatic. A year later she continues to tell me she loves the bathroom at least once a week. It's a major win. As with ANY large project there were touchups and minor corrections (such as added insulation on pipes in a hidden crawlspace) needed after the job was completed (even a couple we didn't see for as long as a 10-11 months). There were a few 'home fixes on the contract that were in the agreement; but not part of the addition, such as a new whole house water shutoff, quarter turn valve that they needed to be reminded of. However, Moss expedited every one of those without complaint or delay. We've had bathrooms renovated and added, kitchens renovated and walls moved before in other homes. This was by FAR the best experience we've had with any construction. We will use them again. The cost was in line with what we expected (we expected about $5-600/sq ft in Falls Church VA; we feel we did very well (about $425/ sq ft!) on this project, since we included significant HVAC plumbing, electrical and other costs. All the workers were courteous, fairly on time with estimated arrival times, etc. The only delay was due to items that were shipped incorrectly; and none of the delays (again, we expect some) were delivery issues with vendors we specified; and none exceeded 2- weeks. Shockingly, for me, they finished only 2 weeks later than the estimated completion date. And that was only some minor issues that did not affect our use of the space.”

“The most important thing to us was a dramatically updated kitchen to fit with the unique design and architecture of our home. This included complex structural elements and innovative design elements. Moss went above and beyond - completing extra work when other contractors from other companies failed. We gave Moss a lot of feed back along the way and they executed everything to meet our high standards. We would definitely choose Moss in the future and highly recommend them as a contractor.”