Natalie’s Library
What is the home addition process with Moss in Garrett Park?
Natalie’s answer
“MOSS guides Garrett Park homeowners through a seven-step design-build journey, from an initial Explore, Research and Evaluation phase and a no-obligation Create a Solution for Your Vision consultation, through design, permitting, and project planning, all the way to construction and lifelong Customer for Life support, with one integrated team of architects, designers, and builders accountable from start to finish.”
Adding onto a home in Garrett Park is a significant undertaking, and MOSS approaches it as a true design-buildpartner, one accountable team that carries your project from the first conversation through final walkthrough. Rather than hiring a separate architect, then a designer, then a contractor and managing the handoffs and miscommunications between them, you work with a single MOSS team whose designers, architects, and builders are integrated from day one. That unified accountability means fewer gaps, fewer surprises, and a cleaner path through Montgomery County's permitting requirements and Garrett Park's community standards.
The process follows MOSS's seven named steps. It begins with Explore, Research and Evaluation, where you learn about MOSS's approach, past projects, and process, and where you can engageNatalie, MOSS's tool for exploring the full universe of possible addition solutions for your home. From there, MOSS moves into Create a Solution for Your Vision: a virtual discovery session and in-home consultation led by a non-commissioned Project Developer, meaning no sales pressure, culminating in a project presentation that brings your vision to life at no obligation. Once you're ready to move forward, you Get Started With Your Team by signing your contract and meeting the full team assembled for your project, including your Senior Project Developer, Senior Project Architect, Senior Project Designer, and Senior Project Manager. The fourth step is the design phase, Enjoy a Superior Design Experience, where MOSS 360 Architects and Project Designers work with you in real time, and you can visualize your completed addition in virtual reality before a single wall is opened. Next, MOSS Develops Your Customized Project Plan, your Senior Project Manager and Project Manager deliver a formal document covering the site plan, project schedule, communication plan, and safety plan, all accessible alongside your budget, selections, and any change orders through MOSS's online portal, MOSS Online. Construction then begins in the sixth step, Start Constructing Your Dream Home, with a dedicated Project Manager on site supervising quality control, safety, cleanliness, and daily communication, while your Senior Project Manager oversees the broader project to ensure the experience stays on track. The process closes with Enjoy Customer for Life Perks, welcoming you into the MOSS family with ongoing support well after your addition is complete.
For Garrett Park homeowners specifically, this structure matters in a few important ways. Montgomery County's permitting process requires scaled architectural drawings and a multi-week review cycle, and Garrett Park's tree preservation ordinances and community architectural standards add further layers that must be coordinated early, MOSS's integrated team handles all of that rather than leaving it to you to manage between separate vendors. The virtual reality visualization in the design phase means your plans are thoroughly developed and accurate before construction starts, which is especially valuable in older Garrett Park homes where conditions inside walls can differ from expectations. And because one team carries every decision from design through the final nail, there is a single point of accountability if anything needs to be resolved along the way.
