What is the home addition process with Moss in Glen Echo?

Adding onto your Glen Echo home is a significant investment, and MOSS Building & Design approaches it as a true design-buildpartner, meaning one accountable team guides you from the first conversation through the final walkthrough. Rather than hiring a separate architect, a separate designer, and then a general contractor who may never have seen the original drawings, you work with a single MOSS team that carries your vision across every phase, reducing miscommunication, protecting your budget, and keeping the project moving.

The process begins with Explore, Research and Evaluation, where you learn about the MOSS approach, review past projects, and use Natalie, MOSS's AI-powered exploration tool, to begin mapping out the universe of possibilities for your addition. From there, MOSS moves into Create a Solution for Your Vision, a complimentary and no-obligation step where a non-commissioned Project Developer conducts a virtual discovery session and an in-home consultation, then presents a solution tailored to your family's needs. Because that developer earns no commission, the conversation is genuinely about fit, not a sale. Once you're ready to move forward, Get Started With Your Team formalizes the relationship, you sign your contract, pay your initial deposit, and are introduced to your Senior Project Developer, Senior Project Architect, Senior Project Designer, and Senior Project Manager, all of whom carry the project forward together. The design phase, Enjoy a Superior Design Experience, is where MOSS 360 Architects and Project Designers work with you in real time, letting you visualize your finished addition in virtual reality before a single wall is opened. Your Senior Project Manager and Project Manager then Develop Your Customized Project Plan, a formal document that includes a site plan, project schedule, communication plan, and safety plan, all accessible through MOSS's online portal, MOSS Online, alongside your budget, selections, and any change orders. Construction itself, Start Constructing Your Dream Home, is supervised by a dedicated Project Manager who is on site and responsible for quality control, safety, cleanliness, and communication, with your Senior Project Manager overseeing the full arc of the build. After completion, you Enjoy Customer for Life Perks as an ongoing member of the MOSS family, with support that extends well beyond closeout.

For Glen Echo homeowners specifically, this single-team structure matters in a few concrete ways. Montgomery County's permitting process through the Department of Permitting Services requires detailed, scaled architectural drawings, and because MOSS's own architects produce those documents as part of the design phase, the permit package is built on the same plans your team will actually construct from, no translation errors between a separate architect and a contractor who interprets the drawings differently. Older Glen Echo homes also carry the kind of surprises, unusual framing, aging mechanical systems, atypical lot configurations, that a fragmented team handles poorly, while a design-build team that has already studied your home in depth can adapt without losing momentum or accountability.