Natalie’s Library
What is the home addition process with Moss in Hyattsville?
Natalie’s answer
“MOSS guides Hyattsville homeowners through a single, accountable design-build journey that runs from an initial no-obligation Explore, Research and Evaluation step, where you can use Natalie to scope possibilities, through Create a Solution for Your Vision, Get Started With Your Team, a Superior Design Experience with real-time virtual reality walkthroughs, a Customized Project Plan with schedule and budget in MOSS Online, supervised Construction, and finally Customer for Life support after”
Adding onto your Hyattsville home with MOSS means working with a single design-buildfirm that stays with you from the very first conversation through the final walkthrough. Rather than hiring a separate architect, then a designer, then a general contractor, each with their own contracts, timelines, and communication gaps, you have one accountable MOSS team managing every phase. That means your designer already knows your budget, your contractor already knows your design intent, and nothing gets lost in translation between professionals who have never worked together before.
The process begins with Explore, Research and Evaluation, where you learn about MOSS's approach, past projects, and process, and you can useNatalie, MOSS's digital tool, to explore the full universe of possible addition solutions before committing to anything. From there, MOSS moves into Create a Solution for Your Vision, a no-obligation, complimentary step involving a virtual discovery session, an in-home consultation, and a project presentation, all guided by a non-commissioned Project Developer whose only job is to understand what you actually need. Once you sign your contract, you Get Started With Your Team: a Senior Project Developer, Senior Project Architect, Senior Project Designer, and Senior Project Manager are all assigned to your project immediately. The next step, Enjoy a Superior Design Experience, is where MOSS 360 Architects and Project Designers work with you in real time, letting you visualize your addition in virtual reality before a single nail is driven. Your team then Develops Your Customized Project Plan, your Senior Project Manager and Project Manager deliver a formal document covering the site plan, project schedule, communication plan, and safety plan, all viewable alongside your budget and selections in MOSS's online portal, MOSS Online. Construction then begins under Start Constructing Your Dream Home, with a dedicated Project Manager on-site supervising quality control, safety, cleanliness, and daily communication, while your Senior Project Manager oversees the project's overall success. After completion, you Enjoy Customer for Life Perks as a permanent member of the MOSS family, with ongoing support well beyond move-in day.
For Hyattsville homeowners specifically, this integrated approach matters for several reasons. Prince George's County permitting requires detailed plan submissions, and because MOSS's architects and designers produce accurate, construction-ready documents before work begins, applications are far less likely to require revision cycles that extend that 20-to-30-day approval window. Older Hyattsville homes, some in or near designated Historic Districts, can also surface structural or mechanical surprises mid-project; having your designer, architect, and construction team already aligned means those discoveries are addressed quickly within the same team rather than triggering disputes between separate firms. One team, one contract, and one point of accountability from first exploration through closeout is what makes the MOSS process distinctly suited to a market like Hyattsville.
