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Natalie’s Library

What is the home addition process with Moss in Kensington?

Natalie’s answer

“MOSS guides Kensington homeowners through one continuous design-build journey, from an initial no-obligation Explore and Create a Solution phase, through design, virtual reality visualization, and formal project planning, all the way to supervised construction and Customer for Life support, with a single accountable team handling every step, including Montgomery County permitting and any Historic Preservation Commission review required in Kensington's historic district.”

Adding onto your home in Kensington is a significant investment, and the design-buildmodel MOSS uses means you work with one accountable team from your very first conversation through the final walkthrough, rather than hiring a separate architect, then a designer, then a contractor who may never have worked together before. That single-team structure eliminates the finger-pointing and coordination gaps that commonly derail addition projects, and it keeps your vision intact from concept to construction.

The process begins with Explore, Research and Evaluation, where you learn about MOSS's approach, past projects, and process, and you can useNatalie, MOSS's interactive tool, to explore the full range of possible solutions for your home. From there, MOSS moves into Create a Solution for Your Vision: a no-obligation, complimentary solutioning process led by a non-commissioned Project Developer who conducts a virtual discovery session and an in-home consultation, then delivers a project presentation tailored to your family's needs. Once you're ready to move forward, you Get Started With Your Team, signing your contract and meeting your Senior Project Developer, Senior Project Architect, Senior Project Designer, and Senior Project Manager, who immediately continue project development. The next step, Enjoy a Superior Design Experience, is where MOSS 360 Architects and Project Designers design your addition and work through selections with you in real time, including virtual reality visualization so you can see exactly what will be built before construction begins. Your team then Develops Your Customized Project Plan, with your Senior Project Manager and Project Manager delivering a formal site plan, project schedule, communication plan, and safety plan, all accessible alongside your budget, selections, and any change orders through MOSS's online project management portal, MOSS Online. Construction itself, Start Constructing Your Dream Home, is supervised by a dedicated Project Manager responsible for quality control, safety, site cleanliness, and daily communication, with your Senior Project Manager overseeing the full build. The relationship closes, and continues, with Enjoy Customer for Life Perks, welcoming you into the MOSS family with ongoing support well beyond project completion.

This process is particularly well suited to Kensington homeowners for a few connected reasons. Because the same integrated team carries your project from design through construction, there is one point of accountability if questions arise, no gaps between what the architect drew and what the contractor builds. The virtual reality design phase means plans are accurate and selections are finalized before the first permit is filed with Montgomery County's Department of Permitting Services, which matters in Kensington where properties within the historic district require additional Historic Preservation Commission review of exterior alterations. And for the older homes common throughout Kensington's neighborhoods, a fully developed, coordinated project plan helps surface potential structural or systems considerations early, reducing the kind of mid-construction surprises that turn additions into prolonged ordeals.

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