Putnam Street Home Addition

“I interviewed 4 companies for our project to add an addition over the garage (to create a new master bedroom, closet and bathroom) and renovate the old master suite into a laundry room, kid bedroom and kid bathroom. From the beginning Moss took more time than the others to understand my vision for the house. We started work Jan 2025 and the new addition was complete in mid-April. All 7 of my family members lived in the house during construction and moss never gave us push back about this (like 2 of the other companies). They simply helped us make it as easy as possible. It has been a pleasure to work with John Jenkins and his team. John is incredibly knowledgeable and he earned our trust through his professionalism and expertise. Our project manager Ben Whitcher has been very attentive. He comes by regularly to check on progress, update us and see if we have questions. He has taken care of some things himself on the spot when he could and gone above and beyond in his interactions with my family. He’s great with my kids and they look forward to him coming by. He and John are accessible by text and we communicate regularly each week. Tam Reynolds, the designer, has taught me a lot about materials, designing, and places to find quality materials. She walked me through each step and offered advice and insights from her experience along the way. I have talked with a lot of people doing their own renovations and no one has had as good of an experience as we have. I have never worried that Moss would take our money, leave a project unfinished, stop communicating or do less than desirable work. As always with these large projects and many moving parts, there are hiccups. Things don’t always arrive on time and miscommunications sometimes happen. Ben and John never shied away from keeping us informed of changes or setbacks and I really appreciated that. We are living in our new master suite and I couldn’t be happier. Moss did a fantastic job, I look forward to working with them on phase 2 and other future projects I have planned. I highly recommend this company due to their trustworthiness and expertise for all levels of home renovation.”