When it comes to remodeling, every homeowner deserves more than a contractor—they deserve a dedicated team that listens, collaborates, and guides them from first idea to final walkthrough. At MOSS Building & Design, that’s exactly how we’re structured.
Unlike many construction companies that separate sales, design, and production into different silos, MOSS takes a different approach—one built entirely around you, the homeowner. In traditional models, handoffs between departments can cause key details to get lost, timelines to stretch, or communication to break down. Sales teams working on commission may prioritize closing the deal over understanding the full scope of a project, and homeowners often find themselves repeating information to new contacts at every stage.
At MOSS, we’ve eliminated that disconnect. Our teams are organized by geography and centered around you—the customer. From your first conversation through design and construction, you’ll work with the same group of dedicated experts who know your neighborhood, understand your goals, and stay with you every step of the journey. This continuity builds trust, ensures consistency, and creates a remodeling experience that’s seamless from start to finish.
Why a Customer-Centric Team Approach Works
With MOSS, it’s not just about building a space—it’s about building peace of mind and creating a home where memories are made. Every remodel is an opportunity to transform the way families live, gather, and connect—to turn a house into a place that truly reflects who they are.
Our teams bring together all the roles needed to deliver your remodel, working side by side from start to finish. From the first sketch to the final walkthrough, every detail is designed to help you feel confident, inspired, and at home in your newly imagined space.
- Project Developers – Problem solvers who are your first touchpoint. They listen to your goals, provide concept designs, and prepare fixed-cost proposals.
- Project Designers & Architects – Translate your vision into plans, layouts, and materials that reflect your style and needs.
- Project Managers – Ensure your remodel stays on track from start to finish, balancing customer experience, quality, and budget.
- Project Craftsmen – The hands-on experts who bring the design to life with care and precision.
By aligning all these roles into customer-focused teams, MOSS ensures everyone is accountable to the same goal: your vision for your home.
Meet Our Teams
Our teams are organized around your geographic location. Meet our teams below!
Service Areas: Springfield, Burke, Lorton, Woodbridge, Bailey's Crossroads, Crystal City, Alexandria, Mt. Vernon, and more
Service Areas: Warrenton, Gainesville, Haymarket, Bristow, Manassas, South Riding, Centreville, Fairfax, and more
Service Areas (VA): McLean, Tysons, Falls Church, Arlington, and more
Service Areas (DC & MD): Washington, DC, Potomac, Bethesda, Chevy Chase, Rockville, and more
.png?width=800&height=800&name=1080x1080%20October%20Assets%20%20(1).png)
Service Areas: Middleburg, Leesburg, Dulles, Sterling, Landsdowne, Dranesville, Herndon, Reston, Chantilly, Fair Oaks, Oakton, and more
Service Areas (DC & MD): Washington, DC, Potomac, Bethesda, Chevy Chase, Rockville, and more
Developing Customers for Life
By keeping teams aligned geographically and customer-focused, MOSS develops deep, lasting relationships with the homeowners we serve. Families know their team, and their team knows them—creating trust, continuity, and confidence at every stage of the remodel.
It’s one more way we make sure the remodeling journey is as rewarding as the final result.
At MOSS, homeowners are always at the center. Our team approach ensures your vision isn’t just heard—it’s brought to life.
Schedule your discovery call today: https://www.mossbuildinganddesign.com/contact-moss